You can check in any time after 3:00 p.m., even if you arrive in the evening.
Early check-in is not available before 15:00.
All guests are requested to check in after 15:00.
We do not provide luggage storage service.
We recommend that you register for advance check-in via your own smartphone prior to arrival.
Upon arrival, please have the smartphone with which you have registered for advance check-in ready at hand.
In accordance with laws and regulations, we ask that all guest information (name, address, contact information, occupation) be entered at check-in.
If all guests are Japanese nationals, only the representative person needs to register. Foreign nationals who do not reside in Japan will be required to present their passports.
The method of notification will vary depending on the site where the reservation was made and the details of the change. Please contact us with the name of the person who made the reservation, the reservation code, and the details of the change.
Calculated based on local time. Penalty fees vary for each site and plan. Please see each page for details. Also, group and long-term stays may differ from the above. Please contact each facility for details.
Minors are not allowed to stay at the hotel without the permission of the parents or guardians of all the guests.
Please contact each facility for details. The guardian's consent form for accommodation can be downloaded from the following link.
In addition to towel sets and slippers (one set per person per stay), shampoo, conditioner, body soap, and hand soap are provided in the bathroom.
In accordance with the "Law for Promotion of Recycling of Plastic Resources," we have discontinued the provision of amenities (toothbrushes) in guest rooms as part of our efforts to reduce plastic waste.
We do not provide pajamas, bathrobes, or other loungewear. Please bring your favorite ones.
All rooms are equipped with a kitchen.
Please note that seasonings are not provided in all facilities.
Wi-Fi is available in all rooms free of charge.
Please refer to the in-room instructions on how to connect.
All guest rooms are non-smoking. If smoking is found in areas other than the smoking area, a separate cleaning fee of 10,000 yen (tax included) will be charged.
No parking is available. Please use coin-operated parking lots in the area.
Children 6 years old and up are charged the same rate as adults.
Children 5 years old and younger stay free if they sleep with an adult. Children under 5 years of age may stay in the same room with an adult for free.
The number of children who can sleep with an adult for free depends on the room type. Please check the reservation page for details.
No amenities are provided for children who sleep with their parents (free of charge).
If you need amenities, please make a reservation with the number of children as adults.
There is no curfew and access is available 24 hours a day. Please check the information from the facility for details.
For stays of 7 nights or more, we offer a stay-cleaning service on the 4th day of check-in and every 7 days thereafter. We will be happy to change towels and sheets as needed.
Please do not send luggage to the facility or to our guests during their stay.













Through art and a curated music playlist that harmonize with the atmosphere of Hatagaya, as well as the “Hatagaya Map” introducing local restaurants and shops loved by the community, guests can experience the culture, art, and local connections that define the neighborhood.
The rooms are equipped with appliances that ensure a comfortable long-term stay, including a drum-type washer-dryer, refrigerator, and microwave. In addition, all rooms feature beauty appliances from KINUJO, such as a hair dryer, hair iron, and shower head.










































































































