Theatel Blog

Theatel Sapporo House Guide
Theatel Sapporo House Guide

Here are some tips to make your stay at Theatel Sapporo more enjoyable. Please bookmark this page so that you can refer back to it at any time during your stay.

This article is only for guests staying in our guest house.

House Guide

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We recommend that you register for advance check-in using your own smartphone prior to your arrival at the hotel.

Once you arrive at the hotel, please have the smartphone with which you have registered to check-in in advance ready at hand.

If you have not yet completed advance check-in, please use your smartphone to scan the QR code from the tablet available at the front desk to register for check-in.

After checked-in, you can see your room number and room entrance PIN in your smartphone.

How to unlock the auto-lock

The door of this facility is auto-locked.

① Touch once because the screen is black.
② When the number is displayed on the screen, enter the 4- digit PIN number.
③ Finally, press the key mark at the bottom right of the screen to unlock.



To check out, simply click on the "Check Out" button on any of the following pages.

  • Read the QR code in your room
  • The page you used to check in

※ Please be careful not to forget to press the button.

You do not need to proceed with our staff, but please feel free to contact us if you have any questions.

Check-out time

Check-out time is 10:00, but can be extended up to 12:00 for an additional ¥1,500 per 30 minutes.

Please ask us as soon as possible as we may not be able to extend the check-out time in some cases.

Floor map


If you are a female guest staying in a mixed gender capsule room and wish to use the women-only bathroom, please ask the front desk staff to unlock the door between 8:00 and 23:00.

Between 23:00 and 8:00 the next day, please use the bathroom in the room area as usual.



  • SSID: theatel_sapporo_susukino
  • Pass: u8nf23b7h3


  • Smoking is prohibited in all rooms in the building
  • Eating on the bed is prohibited
  • Please set your cell phone to silent mode in the dormitory rooms
  • Please use the lounge for phone calls

Mini Kitchen

Microwave, kettle, paper cups/plates, and chopsticks are located behind the stairs next to the Bar.

Refrigerators are located next to each dormitory door. Please write your name or room number on a sticky note when you put food in the refrigerator.
In the private rooms, there is a refrigerator in each room as well.

For inquiries during your stay

Please let us know your name and room number to make the process easier.



Drinks are also available at "POPUPBAR THEATEL".

  • Business hours: 9:00~22:00

  • Payment method: QR payment

  • Please note that cash payment is not accepted.